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Missing an offer or game reward on Prime Opinion? What to do
Completed an offer or game but don't see your reward yet? Here's what to know before you contact us.
Wait for tracking to process
If you recently completed the task or offer, please wait 3 business days for the system to track and process your activity. Weekends don't count toward this time.
Understand tracking delays
Sometimes tracking takes longer, usually when the offer partner needs extra time to check that the task was completed correctly.
This check can take up to seven business days. In most cases your reward is credited automatically once it's done, with nothing more to do on your end.
Still missing after that?
Most offers credit within three business days, but some go through an extra verification step that can take up to seven business days.
If your reward still hasn't been credited after that, contact our Support team with the details of the offer or game so we can look into it.
Need help?
If your offer or game reward is still missing after the expected time, contact Prime Opinion Support at [email protected] or through the contact form.
Lewis Doddy is a content writer specialising in clear, research-backed guides. His work focuses on giving readers honest comparisons, real numbers, and practical takeaways they can actually use.