Noticed your points sitting in a pending status? Here's why that happens and what to expect.

Why is my reward pending?

A pending reward means your points are on hold while the offer provider completes its verification. This standard step confirms the offer was completed successfully before the reward is finalized.

How long does verification take?

Verification can take up to seven business days. Once it's done, your points are credited to your account automatically.

Where can I see my pending rewards?

Go to Games Activities, then select Show Pendings in your account.

Do I need to do anything?

No. We know waiting can be frustrating, but your reward is being tracked and will be released once verification is finished.

Still pending after seven business days?

If your reward still shows as pending after the verification period, contact our Support team with the details of the offer so we can look into it.

Need help?

Contact Prime Opinion Support at [email protected] or through the contact form.

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Join Prime Opinion for free and track every reward from pending to credited in your account.

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