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When will I receive my reward after claiming on Prime Opinion?
Just claimed your reward and wondering what happens next? Here's how the process works and what affects how long it takes.
What happens after I claim my reward?
Once you claim your reward, we send a reward email to the email address on your account. That's where the redemption process starts.
How do I complete the redemption?
Follow the instructions in the reward email. It takes you to a page where you enter your details and complete the payout.
Some rewards, such as Revolut and Bank Transfer, ask you to enter the account you want the reward sent to. Once you've entered the correct details, how long it takes to arrive depends on your bank or payment provider.
How long does the payout take?
It depends on the payout method you chose. Some are fast, often completing within 30 minutes. Once processed, check the account for your payout method to see the reward in your balance.
What if I haven't received my payout?
If it's taking longer than expected for your payout method and you still haven't received your reward, contact our Support team with your claim details so we can check the status. For other problems, see our guide to common claim errors.
Need help?
If you haven't received your reward after claiming, contact Prime Opinion Support at [email protected] or through the contact form.
Lewis Doddy is a content writer specialising in clear, research-backed guides. His work focuses on giving readers honest comparisons, real numbers, and practical takeaways they can actually use.